Customer satisfaction at the heart of all we do.
Choose Bear Construction LTD for a construction experience defined by safety, reliability, efficiency, and excellence. Your satisfaction is our guarantee.
1.
Safety First
At Bear Construction safety is paramount, hence why this is the top of our list. All our staff and tradespeople undergo enhanced DBS checks and participate in regular training to ensure the well-being of all those associated with our company!
2.
Peace of Mind
We understand the importance of working with trusted partners. That’s why we meticulously select those we work with via subcontractor selection questionnaires, ensuring that only reputable individuals and businesses collaborate on our projects.
3.
Flexibility
We appreciate the fast-paced world we live in and understand your busy day-to-day life. Therefore, we are always happy to correspond at times to suit you and work around your personal circumstances.
4.
Prompt Quotations
Your time is valuable, so we aim to provide quotes swiftly. In most cases, we can turn around quotes within 5 days of the site visit. For larger/bespoke projects, rest assured we won’t keep you waiting long.
5.
Efficient Lead Times
Once you accept our quote, we generally aim to be on-site within 4 weeks of order, ensuring minimal delay in commencing work on your project. Our company structure ensures we keep this promise.
6.
Commitment to Quality
We aim to provide a quality service from the initial enquiry to completion. Ash is personally responsible for overseeing all projects from start to finish, therefore providing consistency and accountability.
7.
Thorough Completion Process
Customer satisfaction is a top priority. Upon finishing all works, we conduct comprehensive snagging to ensure every detail meets your expectations. If there’s anything you’re not satisfied with, just let us know, and we’ll address it promptly.
8.
Peace of Mind Warranties
We stand by our work. All projects come with a 12-month guarantee, providing you with peace of mind long after the project is complete. Extended warranties and manufacturer guarantees are included in addition to our own personal peace of mind promise.
9.
Competitive Pricing
Fair pricing is fundamental to our ethos. We offer competitive quotes and provide a full breakdown of costs, ensuring transparency and trust throughout the process.
